Why have I received an email requesting further information?

Created by Manunchaya Amphandang, Modified on Tue, 19 May at 4:01 PM by Manunchaya Amphandang

We were unable to approve your registration because we did not receive sufficient information.


Please follow the instructions sent to you in the email regarding your registration.


The most common reason for this issue is registering with a personal email domain (such as @gmail.com or @yahoo.com). Please register using your official work or military email address.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article